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      TMCNet:  Matrix Medical Network appoints new senior vice president

      [December 21, 2012]

      Matrix Medical Network appoints new senior vice president

      Dec 21, 2012 (Datamonitor via COMTEX) -- Matrix Medical Network, a provider of medical assessment services for Medicare Advantage plan members, has appointed Steve Tatarian as new senior vice president-member and provider services.

      Mr. Tatarian will report to John Moore, the company's senior vice president-process and productivity, and work out of the Clearwater (Fla.) Member Contact and Service Center. His duties will include overall leadership and management of the center's operations.


      Previously, Mr Tatarian was director of sales for $2.5 billion business process outsourcing company West Corporation. Prior to West Corporation, he was the vice president of sales operations for $1 billion hosting company Rackspace Managed Hosting and vice president of sales and marketing for Checks in the Mail, a direct marketer and supplier of bank checks. In both of these latter positions, Mr Tatarian was responsible for telesales and customer service functions.

      "The value we deliver to our clients and their Medicare Advantage plan members all begins at the Clearwater Member Contact and Service Center," said Matrix's CEO Randy Dobbs.

      "Without a member saying 'yes,' we can't schedule a clinician to visit the member, and without the visit, our clients lose out on revenue opportunities and their members miss out on the valuable care coordination and education services delivered by our clinicians. With Steve's extensive experience in leading operations such as ours and in providing services to seniors we will continue to make positive improvements at our center and ensure it is the best in our industry." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon

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Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

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