Business Process Outsourcing Business Process Outsourcing Business Process Outsourcing

Business Process Outsourcing Industry News

      TMCNet:  Market Research Report -- Asia-Pacific Region to Replace US as Global Leader in B2C E-Commerce Sales in 2013

      [March 14, 2013]

      Market Research Report -- Asia-Pacific Region to Replace US as Global Leader in B2C E-Commerce Sales in 2013

      ROCKVILLE, MD, Mar 14, 2013 (MARKETWIRE via COMTEX) -- MarketResearch.com has announced the addition of the market research report "Global B2C E-Commerce Market Report 2013" to their product offering.

      On a global basis, B2C E-Commerce sales increased by more than +20% per year recently. In 2013, North America will be taken over by the Asia-Pacific region as global leader in B2C E-Commerce sales. Western Europe is expected to remain the third largest region in terms of the share on global B2C E-Commerce sales. The largest countries in terms of B2C E-Commerce sales in 2012 were USA, China, UK, Germany and Japan.


      More than one third of the global population used the Internet in 2012. Asia accounted for almost half of the world's Internet users in 2012. In terms of Internet penetration, however, North America reached the highest rate.

      The number of Internet shoppers worldwide is expected to top 1 billion in 2013.

      On a global basis, apparel and accessories, books and newspapers, as well as travel service reservation are among the leading B2C E-Commerce product categories in 2012.

      In the United States, M-Commerce is among the major trends on the market.

      Books, movies/music, fashion and apparel are among the leading online product categories.

      Canada's B2C E-Commerce market is growing strongly, with online coupons and discounts increasingly popular. Within the next years, double-digit growth rates for the market are expected.

      For more information, visit http://www.marketresearch.com/land/product.asp productid=7409338&progid=85242 Follow us on Facebook http://www.facebook.com/marketresearchdotcom Follow us on Twitter http://www.twitter.com/marketresearch_ About yStats.com GmbH & Co. KG Founded in 2005, yStats.com is committed to the research of objective, demand-based and up-to-date data on markets and competitors for top managers from various industries including retail, home shopping, E-Commerce, telecommunication, logistics and energy. The Hamburg-based company is a specialist for secondary research with a clear international focus. Major clients include Otto Group, Tchibo direct, Wirecard, Red Bull, Beiersdorf, Deutsche Post and Hermes Logistik Gruppe. Yuecel Yelken is the founder and CEO.

      About MarketResearch.com MarketResearch.com is the leading provider of global market intelligence products and services. With research reports from more than 720 top consulting and advisory firms, MarketResearch.com offers instant online access to the world's most extensive database of expert insights on global industries, companies, products, and trends. Moreover, MarketResearch.com's Research Specialists have in-depth knowledge of the publishers and the various types of reports in their respective industries and are ready to provide research assistance. For more information, call Cindy Frei at 240.747.3014 or visit http://www.marketresearch.com.

      Contact: Cindy Frei MarketResearch.com 240.747.3014 Email Contact SOURCE: MarketResearch.com http://www2.marketwire.com/mw/emailprcntct id=804AC53F76FF590F

      [ Back To Business Process Outsourcing Homepage's Homepage ]

Follow Us 

FREE Business Process Outsourcing eNewsletter: Click here to receive your targeted Business Process Outsourcing Community eNewsletter.

Knowledge Center

  • Case Study - Airline
    This Fortune 500 Airline Client took its current form when it came out of Chapter 11 protection and merged with another airline in September 2005, and now ranks among the largest U.S. airlines today.
  • Industry Profile - Travel & Tourism
    Due to the emergence of low-cost providers and other competitive pressures, today's travel and tourism companies face declining margins and waning customer loyalty. To survive and excel in this marketplace, airlines, tour operators and hotel chains must find ways to maintain the caliber of service their customers expect - while keeping operating costs under control.
  • Solution Profile - Online Solutions
    For the most part, tech-savvy consumers appreciate the benefits of 24/7 Internet self-service. But sometimes they have a need or concern that requires the human touch.

Featured Podcast

  • 7 Steps to Creating a Powerful Teleprospecting Engine
    When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

    Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

    Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Featured Solution

  • Social Media Solutions Overview
    Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Press Releases

  • Alorica Wins Large Employer of the Year Award
    Durant, OK (March 27, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today they were the recipient of the Large Employer of the Year Award in Durant, OK. Currently, Alorica employs over 500 in the Durant community and is projected to hire more. The company was selected by the Durant Area Chamber of Commerce due to the positive economic impact they have had in the local area and because of the extraordinary efforts in the community through volunteer hours and charitable contributions.
  • Alorica strengthens presence in Cebu, creates jobs
    Makati, Philippines (March 17, 2013) Alorica (www.alorica.com), a leading provider of customer management outsourcing solutions, expands its Philippine operations in Cebu City as part of the company's continued geographic expansion initiative to increase its presence in key growth markets and support in global growth strategy. With more than 40 US domestic, near shore, and offshore customer management centers, Alorica is actively strengthening its ability to provide high-value solutions to its clients in the fastest
    growing business process outsourcing markets in the world.

About Alorica

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

Featured Awards & Recognition

    With a long history of providing outstanding results for our teleservices clients, Alorica has been honored with numerous awards and recognition. We are proud to share some of our most recent accolades with you.