Business Process Outsourcing Business Process Outsourcing Business Process Outsourcing

Business Process Outsourcing Industry News

      TMCNet:

      [March 19, 2013]

      "Intershop Mobile Commerce" Enables Online Retailers to Deliver Individual Shopping Experiences on Smartphones, Tablets and Other Mobile Devices

      (M2 PressWIRE Via Acquire Media NewsEdge) - Online retailers rely on Intershop technology and expertise when it comes to implementing a successful mobile commerce strategy - Page content, product data and marketing campaigns automatically adapt to different types of mobile devices - "Intershop Mobile Commerce" is an integral part of the Intershop 7 platform Jena, Germany -- The increasing use of mobile devices and resulting changes in consumer shopping behaviour mean that a mobile web shop is a requirement for many retailers. Online retailers who want to survive in the market and be securely positioned for the future rely on the technology and expertise of Intershop Communications AG when implementing a successful mobile commerce strategy. The e-commerce software and services provider's "Intershop Mobile Commerce" solution brings online stores to any mobile device, whether it's a smartphone, web-enabled mobile phone or tablet. The benefits for online retailers are obvious: via the mobile channel they can open up new market segments, boost sales and enhance the visibility of their brand and products.


      To guarantee a distinctive shopping experience on all different types of mobile devices, "Intershop Mobile Commerce" adapts page content, product data and marketing campaigns to a wide range of smartphones and tablets. For example, content can be customised for iPhone and iPad users, while still providing an optimised user experience on Android, Windows and BlackBerry devices. Product images are automatically scaled, while videos are streamed in the appropriate formats and sizes. For usability, Intershop's technology supports a wide range of touchscreens, keypads, scrolling devices, styluses and other navigation concepts.

      Since a good sales strategy should enable vendors to reach their customers through all potential channels, "Intershop Mobile Commerce" is not just a stand-alone application, but an integral part of the Intershop 7 platform, which allows you to replicate virtually every commerce scenario, with full customer interaction, as part of a single centralised system.

      Thanks to the REST-compliant interface architecture (Representational State Transfer), online vendors using Intershop technology are well equipped for the future. They can respond quickly and easily to ongoing developments in mobile applications and exploit the potential of this dynamic, evolving market.

      Jochen Moll, member and spokesman of Intershop's board of management: "If you want to succeed as a retailer today, you need to deliver a consistent shopping experience across all touchpoints, while adding real value for the customer. Mobile commerce now plays a key role as it helps retailers generate additional revenue and allows them to differentiate themselves in the market. Intershop Mobile Commerce is a fantastic solution that supports online retailers to implement their mobile strategy." For further information about Intershop Mobile Commerce, and to download the new Intershop whitepaper titled "Mobile Commerce -- Follow Your Customers!" please visit http://www.intershop.com/mobile-commerce .

      About Intershop Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is a leading provider of comprehensive state-of-the-art e-commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services including comprehensive online marketing consulting and a transaction platform for order-, supplier-, product- and channel management from its daughter companies SoQuero and TheBakery. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing, including fulfillment. Around the globe more than 500 enterprise customers, including HP, BMW, Deutsche Telekom, and Mexx run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China.

      This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

      Intershop Press Contact Silja Ingham Intershop@proudpr.com +44 (0) 7792 949971 ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.com on the world wide web. Inquiries to info@m2.com)).

      (c) 2013 M2 COMMUNICATIONS

      [ Back To Business Process Outsourcing Homepage's Homepage ]

Follow Us 

FREE Business Process Outsourcing eNewsletter: Click here to receive your targeted Business Process Outsourcing Community eNewsletter.

Knowledge Center

  • Case Study - Airline
    This Fortune 500 Airline Client took its current form when it came out of Chapter 11 protection and merged with another airline in September 2005, and now ranks among the largest U.S. airlines today.
  • Industry Profile - Travel & Tourism
    Due to the emergence of low-cost providers and other competitive pressures, today's travel and tourism companies face declining margins and waning customer loyalty. To survive and excel in this marketplace, airlines, tour operators and hotel chains must find ways to maintain the caliber of service their customers expect - while keeping operating costs under control.
  • Solution Profile - Online Solutions
    For the most part, tech-savvy consumers appreciate the benefits of 24/7 Internet self-service. But sometimes they have a need or concern that requires the human touch.

Featured Podcast

  • 7 Steps to Creating a Powerful Teleprospecting Engine
    When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

    Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

    Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Featured Solution

  • Social Media Solutions Overview
    Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Press Releases

  • Alorica Wins Large Employer of the Year Award
    Durant, OK (March 27, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today they were the recipient of the Large Employer of the Year Award in Durant, OK. Currently, Alorica employs over 500 in the Durant community and is projected to hire more. The company was selected by the Durant Area Chamber of Commerce due to the positive economic impact they have had in the local area and because of the extraordinary efforts in the community through volunteer hours and charitable contributions.
  • Alorica strengthens presence in Cebu, creates jobs
    Makati, Philippines (March 17, 2013) Alorica (www.alorica.com), a leading provider of customer management outsourcing solutions, expands its Philippine operations in Cebu City as part of the company's continued geographic expansion initiative to increase its presence in key growth markets and support in global growth strategy. With more than 40 US domestic, near shore, and offshore customer management centers, Alorica is actively strengthening its ability to provide high-value solutions to its clients in the fastest
    growing business process outsourcing markets in the world.

About Alorica

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

Featured Awards & Recognition

    With a long history of providing outstanding results for our teleservices clients, Alorica has been honored with numerous awards and recognition. We are proud to share some of our most recent accolades with you.