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August 17, 2012

Amdocs Figures in the 2012 Global Outsourcing 100 list

By Mini Swamy, TMCnet Contributor

The 2012 Global Outsourcing 100 list, which provides a benchmark for overall outsourcing excellence across industries, positioned Amdocs (News - Alert) in twelfth place.


It has figured among the world’s 100 top outsourcing providers by the IAOP for the past six years.

In addition to this recognition, Amdocs stated that it figured among the top 10 providers supporting the entertainment and media industry for the second consecutive year, earned a spot among the top 20 in the U.S. and Europe and was placed in the top 10 outsourcing service providers in Southeast Asia.

Published in a special advertising feature, produced by IAOP in the July 23 FORTUNE 500 issue of FORTUNE magazine, the list is compiled annually by the International Association of Outsourcing Professionals.

According to Michael Corbett, chairman, IAOP, the Global Outsourcing 100 list is “essential for companies that are looking for proven leaders and rising stars in the outsourcing industry.”

Company officials indicated that service providers were constantly being challenged to provide a differentiated customer experience, faster time to market for new entrants, better customer service levels and reduction in costs.

Hence, given the importance of choosing the right company that provides the full spectrum of outsourcing services , the Global Outsourcing 100 list is a good place to begin the search.

That companies are assessed on the basis of their size, growth, management capabilities, customer feedback and organizational competencies, makes the list even more significant.

 Amdocs has been in the communications space for 30 years and claims that it has ensured service providers’ success and embraced their biggest challenges with a comprehensive business model and unique expertise in supporting their highly complex systems and operational environments.

It stated that it has signed new managed services agreement to support more than 100 million subscribers at service providers in Europe, Asia and Latin America plus a new, five-year managed services agreement with TIM Brazil. In all, it supports more than 500 million subscribers globally.

The global company combines a product portfolio with value-driven professional services and managed services operations that help simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency.

With so many positives in the bag, Amdocs perhaps deservedly finds a place in the Global Outsourcing 100 list.

Amdocs announced that it has been named as the leading independent software testing vendor in the global communication service provider market as indicated by the HOT TELECOM report "Software testing for CSPs - Market Analysis.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Rich Steeves


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