Business Process Outsourcing Business Process Outsourcing Business Process Outsourcing

Business Process Outsourcing Featured Article

September 14, 2012

Frank & Pignard Selects QAD Enterprise Applications

By Raju Shanbhag, TMCnet Contributor

QAD Enterprise Applications is a complete suite that supports the requirements of worldwide manufacturers. QAD Enterprise Applications includes functional suites, which caters to business processes. It also caters to typical requirements of globally operated manufacturing companies. By streamlining financial processes from planning, to recording, to reporting and complying, it allows manufacturers to gain important benefits.


Recently, the company announced that Frank & Pignard SAS (News - Alert), a wholly-owned division of Maike Group, has selected the latest edition of QAD Enterprise Applications to go live.

A combined team consisting personnel from QAD, Sopra Group, and Frank & Pignard delivered this project. QAD’s installation methodology was used to standardize on best practices and minimize the need for customizations. In less than five months, the implementation of the latest Enterprise Edition at both sites was achieved.

For important automotive original equipment manufacturers (OEMs), Frank & Pignard offers numerous power steering and engine injection parts. The company operates three production plants located in Thyez, France. Frank & Pignard depends on QAD Enterprise Applications to improve the management of its business and has been a QAD customer since 1999.

“We are focused on delivering enterprise applications that help our customers become more effective enterprises,” said Steve Gardner EMEA vice president, sales and marketing, QAD. “Moreover we continue to work closely with our global customers to help ensure they are evolving their usage of QAD technology, upgrade innovation and services to gain optimal benefit and speed time to value.”

Recently, Avalara announced that QAD Inc. has joined its network of certified solution partners.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman


Follow Us 

Knowledge Center

  • Case Study - Airline
    This Fortune 500 Airline Client took its current form when it came out of Chapter 11 protection and merged with another airline in September 2005, and now ranks among the largest U.S. airlines today.
  • Industry Profile - Travel & Tourism
    Due to the emergence of low-cost providers and other competitive pressures, today's travel and tourism companies face declining margins and waning customer loyalty. To survive and excel in this marketplace, airlines, tour operators and hotel chains must find ways to maintain the caliber of service their customers expect - while keeping operating costs under control.
  • Solution Profile - Online Solutions
    For the most part, tech-savvy consumers appreciate the benefits of 24/7 Internet self-service. But sometimes they have a need or concern that requires the human touch.

Featured Podcast

  • 7 Steps to Creating a Powerful Teleprospecting Engine
    When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

    Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

    Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Featured Solution

  • Social Media Solutions Overview
    Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Press Releases

  • Alorica Granted a CUSTOMER 2013 MVP Quality Award
    Irvine, CA (May 14, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine.
  • Alorica Begins Hiring Hundreds
    Magna, UT (May 13, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that they are hiring 100 people immediately and have plans to hire up to 200 more in the next couple of months due to new client growth and internal employee promotions.

About Alorica

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

Featured Awards & Recognition

    With a long history of providing outstanding results for our teleservices clients, Alorica has been honored with numerous awards and recognition. We are proud to share some of our most recent accolades with you.