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September 26, 2012

Transcend Solutions Offers Excellent Service and Quality Outsourcing

By Mini Swamy, TMCnet Contributor

Over the years, it has been found that Business Process Outsourcing (BPO) is a tried and successful strategy for cutting cost. Today, although this is still significant, by itself is insufficient, for what is more important is adding value and delivering quality service.


And, this is what Transcend BPO Solutions claims that it has achieved by offering excellent outbound and inbound call center services, unmatched 24/7 live chat support facility, quality finance and accounting outsourcing solutions and expertise.

Transcend BPO Solutions is touted to be an outbound call center with experienced agents that are tuned to the culture, working style and needs of foreign clients, especially U.K., U.S., and Australia. Through its solutions, it helps to generate leads, increase sales, gain new customers and build lasting relationships with old ones.

“We have trained faculty and staff to cater for complete outbound, inbound, finance and accounting needs of our foreign clients and partners”, said the chief operating officer at Transcend BPO Solutions.

The Transcend call center claims to be different from other outbound call centers by using programming and technology to its advantage, and has reportedly emerged as a leader in ITES services to its global clients, strategic partners and other alliances.

It also offers state-of-the art call centers with quality infrastructure and has on board a dynamic, skilled workforce that is experienced and competent. Even the training faculty consists of experts, well versed in the art of voice and accent training.

Transcend BPO Solutions caters to the financing and accounting needs of foreign clientele by managing taxation, book-keeping, accounting and financial services through their outsourcing facility, said officials.

“Backed by technology and software programming, we have the best accounting, payroll and finance modules available with us that can cater for all of your financial needs”, said manager, finance at Transcend BPO Solutions.

In related news, Serco, a provider of call center outsourcing solutions, has acquired Vertex (News - Alert) Public Sector Limited, which provides dedicated BPO services to both local and central government organizations.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Austin 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter (News - Alert).




Edited by Brooke Neuman


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