Business Process Outsourcing Business Process Outsourcing Business Process Outsourcing
Quick Links:
Home
Contact Us
Featured Content
Industry News
RSS Feeds

Business Process Outsourcing Featured Article

November 28, 2012

Oracle Launches Oracle Enterprise Taxation and Policy Management Self Service

By Jyothi Shanbhag, TMCnet Contributor

Oracle (News - Alert) officials have confirmed the availability of its new Oracle Enterprise Taxation Policy Management Self Service, which is developed using world-class Oracle Fusion technology to provide a modern self-service platform.


Oracle Enterprise Taxation and Policy Management Self Service is a prebuilt commercial-off-the-shelf Web self-service solution that offers convenience to tax and revenue authorities to quickly provide more taxpayer services online including the ability to make payments, contact the tax agency with questions and requests or receive self-guided automated assistance with policies and tax law.

In addition, this service is pre-integrated with Oracle Enterprise Taxation and Policy Management, and it is built using open standards that allow for integration with non-Oracle and custom legacy application so provide uniform citizen facing services in a complex heterogeneous IT environment.

This service includes a comprehensive set of pre-built self-service features, designed and built specifically for public sector revenue management authorities.

“For many years, taxpayers had to make a phone call or travel to a local tax and revenue authority to deliver a form, discuss his/her situation or make a payment. Today, however, citizens and businesses expect to find instant answers to their questions and make payments, all via the Web – anytime, anywhere. Oracle Enterprise Taxation and Policy Management Self Service enables tax and revenue authorities to provide taxpayers with anytime access to valuable information and services, ultimately strengthening the tax and revenue authority/taxpayer relationship,” said Mark Johnson, senior vice president, Oracle Public Sector.

The solution also works with many credit card payment processors for tax payments to simplify the electronic payment process.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Rachel Ramsey


[ View all Business Process Outsourcing Articles ]

Follow Us 

Knowledge Center

  • Case Study - Airline
    This Fortune 500 Airline Client took its current form when it came out of Chapter 11 protection and merged with another airline in September 2005, and now ranks among the largest U.S. airlines today.
  • Industry Profile - Travel & Tourism
    Due to the emergence of low-cost providers and other competitive pressures, today's travel and tourism companies face declining margins and waning customer loyalty. To survive and excel in this marketplace, airlines, tour operators and hotel chains must find ways to maintain the caliber of service their customers expect - while keeping operating costs under control.
  • Solution Profile - Online Solutions
    For the most part, tech-savvy consumers appreciate the benefits of 24/7 Internet self-service. But sometimes they have a need or concern that requires the human touch.

Featured Podcast

  • 7 Steps to Creating a Powerful Teleprospecting Engine
    When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

    Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

    Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Featured Solution

  • Social Media Solutions Overview
    Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Press Releases

  • Alorica Granted a CUSTOMER 2013 MVP Quality Award
    Irvine, CA (May 14, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine.
  • Alorica Begins Hiring Hundreds
    Magna, UT (May 13, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that they are hiring 100 people immediately and have plans to hire up to 200 more in the next couple of months due to new client growth and internal employee promotions.

About Alorica

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

Featured Awards & Recognition

    With a long history of providing outstanding results for our teleservices clients, Alorica has been honored with numerous awards and recognition. We are proud to share some of our most recent accolades with you.