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December 11, 2012

CenturyLink Choose Amdocs for Operational Support Systems Consolidation

By Anamika Singh, TMCnet Contributor

Amdocs (News - Alert), the provider of customer experience systems and services, announced that CenturyLink, Inc.,  a telecommunications company in the United States, has selected it for an operational support systems (OSS) consolidation project.


The solution is based on a single inventory repository and provides an automated, scalable platform for planning and managing next-generation services.  The Amdocs solution will help CenturyLink drive efficiencies to market for new product offers. The OSS platform will also enable service fulfillment automation. This will streamline CenturyLink's ordering process, optimizing network and asset utilization.

Amdocs OSS software products help service providers to design, build, fulfill and assure their networks. For any type of transmission technology, the product addresses configuration, planning and service fulfillment for all types of telecommunication services.

"We chose Amdocs based on its proven experience, particularly supporting Ethernet and VPN services," stated Bill Bradley, chief information officer at CenturyLink.  

"As we look to grow our network business, we will leverage Amdocs' experience in delivering automated and scalable OSS solutions to quickly achieve a consolidated OSS platform. Not only will this enable CenturyLink to launch future products more rapidly, but it will also reduce costs and shorten the order-to-cash cycle," Bradley added.

"To stay ahead, service providers need to be agile and ready for the future," commented Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. "By consolidating functions across multiple technologies and lines of business, and providing a single view of network resources, Amdocs' solution will increase CenturyLink's flexibility."  

For connectivity, anytime, anywhere and from almost any device, service providers are transitioning from mainly voice-centric to data-centric services. Considerable investments have been made in high capacity broadband for both fixed (like FTTx) and mobile technologies (HSPA or LTE (News - Alert)), supported by carrier Ethernet transmission. But the design and management tools are often not kept up with this transformation. 

Amdocs OSS focuses on network planning and service fulfillment from a common core of service and resource management. The OSS solutions help service providers be efficient by improving planning and operations teams, and contribute financial benefits to CAPEX and OPEX (News - Alert) network equipment budgets.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman


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