Business Process Outsourcing Business Process Outsourcing Business Process Outsourcing

Business Process Outsourcing Featured Article

December 26, 2012

ADR Software's Workforce Monitor Services to be Used in Austin-HITT Joint Venture

By Rahul Arora, TMCnet Contributor

ADR Software recently announced it will provide its Workforce Monitor service for Austin-HITT Joint Venture at the upcoming Charleston International Airport renovation.  The service is expected to be used for monitoring in January 2013.


Workforce Monitoring Software utilizes sophisticated network communications protocols and a proprietary business process to monitor and report on manpower traffic through controlled access points at commercial construction sites. These access points are referred to as portals in the ADR Workforce Monitor service. The solution is 100 percent Web-based, so it requires only an Internet connection and a browser to monitor the manpower hours being logged at client’s site.

ADR’s patent-pending Workforce Monitoring Portals provide a durable, reliable and turn-key monitoring platform that can be provisioned and operational in as little as seventy-two hours from order. Workforce Portals use a modular, self-sufficient architecture so that each portal can operate independent of wired Internet connectivity or permanent electricity. This allows the Workforce Monitor to be deployed to job sites at the beginning of a project so that data can be collected from the first day manpower is on the site.

"We're excited to be working with Austin-HITT at the Charleston Airport project," said Bruce Labovitz, ADR's co-founder and president. "This is a big project with many moving parts and we're pleased to have been selected to monitor the biggest component of those moving parts, the labor. This assignment in South Carolina expands our service territory and advances our strategic rollout of the Workforce Monitor service on a national basis."

Meanwhile, ADR Software announced the installation of its automated Workforce Monitor service at construction sites in San Antonio and Houston. For the Workforce Monitor, these assignments are the first in Texas. It was installed at a project for Holder Construction in San Antonio, and in Houston it was deployed at the BLVD Place project for WS Bellows Construction.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Rachel Ramsey


Follow Us 

FREE Business Process Outsourcing eNewsletter: Click here to receive your targeted Business Process Outsourcing Community eNewsletter.

Knowledge Center

  • Case Study - Airline
    This Fortune 500 Airline Client took its current form when it came out of Chapter 11 protection and merged with another airline in September 2005, and now ranks among the largest U.S. airlines today.
  • Industry Profile - Travel & Tourism
    Due to the emergence of low-cost providers and other competitive pressures, today's travel and tourism companies face declining margins and waning customer loyalty. To survive and excel in this marketplace, airlines, tour operators and hotel chains must find ways to maintain the caliber of service their customers expect - while keeping operating costs under control.
  • Solution Profile - Online Solutions
    For the most part, tech-savvy consumers appreciate the benefits of 24/7 Internet self-service. But sometimes they have a need or concern that requires the human touch.

Featured Podcast

  • 7 Steps to Creating a Powerful Teleprospecting Engine
    When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

    Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

    Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Featured Solution

  • Social Media Solutions Overview
    Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Press Releases

  • Alorica Granted a CUSTOMER 2013 MVP Quality Award
    Irvine, CA (May 14, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine.
  • Alorica Begins Hiring Hundreds
    Magna, UT (May 13, 2013) Alorica, (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that they are hiring 100 people immediately and have plans to hire up to 200 more in the next couple of months due to new client growth and internal employee promotions.

About Alorica

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica believes in creating opportunities for its clients, people, and in its communities. For more information, please visit www.alorica.com.

Featured Awards & Recognition

    With a long history of providing outstanding results for our teleservices clients, Alorica has been honored with numerous awards and recognition. We are proud to share some of our most recent accolades with you.